Privacy Policy

Effective Date: 01/01/2024 | Last Updated: 02/08/2026

FBPostback.com (the "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle your information.

1. Data We Collect

1.1 We do not store personally identifiable information (PII). However, the Platform receives and processes the following data:

  • Phone numbers, names, states, ZIP codes, and country information.

  • Tracking data, including fbc, fbp, IP addresses, and user agents.

2. How We Use Your Data

2.1 Data is used solely for:

  • Service improvement.

  • Analytics and performance displays.

2.2 We do not sell or lease your data.

3. Data Sharing

3.1 We share data only with Meta (Facebook) for the purposes of improving ad performance.

3.2 Third-party services used include Stripe for payment processing and AWS for hosting.

4. Your Rights

4.1 Users can:

  • Modify their account data.

  • Delete their account data upon request.

4.2 The Platform complies with GDPR and CCPA regulations.

4.3 California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, email support@fbpostback.com.

5. Data Retention

5.1 We retain user data for at least one year to maintain accurate records. Upon account deletion, data is purged within 30 days.

6. Data Security

6.1 Data is secured with encryption and stored on limited-access servers.

7. International Transfers

7.1 Currently, data is not transferred internationally.

8. Cookies and Tracking

8.1 The Platform uses cookies for session management and analytics (Google Analytics). Third-party services such as Facebook SDK and Stripe may set additional cookies. You can manage cookie preferences via the cookie consent banner displayed on first visit.

9. TCPA Disclosure

9.1 By using the Platform, you acknowledge that phone call data processed through FBPostback may be shared with Meta (Facebook) for conversion tracking purposes. This data is hashed (SHA-256) before transmission and is used solely for advertising attribution. No phone calls are recorded or monitored by FBPostback.

10. Updates to the Privacy Policy

10.1 Changes to this Privacy Policy will be communicated via a banner on the website.

11. Contact Information

11.1 For support, email support@fbpostback.com. Support is available Monday to Friday, 9:00 AM - 5:00 PM EST.

By using the Platform, you agree to this Privacy Policy. If you have any questions, please contact us at support@fbpostback.com.